Q: What is a physical therapist?

A: Physical therapists are medical professionals with a bachelor's, master's, or doctoral degree in physical therapy. They work in a variety of inpatient and outpatient settings and treat patients of all ages with musculoskeletal injuries and illness. They treat functional impairments resulting from many forms of injuries and illnesses-from TMJ to sprained ankles and everything in between. Their goal is to return the patient to the highest possible level of function, relieve pain, and promote recovery.

Q: Is it OK to ask my doctor about physical therapy?

A: Absolutely. If you have a problem that you think can be helped with physical therapy, feel free to discuss it with them. After discussing with you the specific problem you present with, they can give you a better idea if it is something that is manageable with physical therapy. If he or she is not sure, they are welcome to contact us or you may inquire with us yourself

Q: Will my insurance cover physical therapy?

A: Although most insurance companies do cover physical therapy, what they cover specifically varies greatly. Please review our billing and insurance participation section on this website, and if you have additional questions regarding your specific insurance give us a call at 1-304-983-7766

 Q: Who chooses where I go for treatment?

A: Oftentimes, your physician will give you a recommendation or a listing of physical therapists in your area. Sometimes your insurance company will guide you with regard to who is "in network" for your insurance plan. Ultimately, however, the decision as to where you receive your care is up to you. If you have a specific request, you need to let your physician or insurance company know. If we are not in network for your insurance company most plans have out-of-network benefits that will allow you your choice in physical therapy.

Q: Why should I choose to do physical therapy?

A: In therapy, the goals should be to resolve your problem, not just temporarily relieve it. Although medication and other forms of treatment can be helpful in relieving symptoms, physical therapy produces a long-term result. The physician may opt to utilize medication in conjunction with therapy depending on your diagnosis. Additionally, physical therapy unlike some other forms of treatment is not designed to go on as a maintenance program. Because we look to resolution, maintenance is not generally necessary. 

Q: Why choose Pro Medical Rehab Physical Therapy?

A: The unique quality about Pro Medical Rehab is the warm caring, friendly atmosphere when you enter the doors. You are always greeted by name and a smile.  We treat each patient like family taking time to listen to their concerns, comments and goals. Personal attention-Our therapists will guide you through each session and closely monitor your progress.

Our therapists are highly skilled in the latest manual therapy techniques and our treatment is individualized for each patients needs.  Whatever the obstacle we are here to bring our patients’ recovery closer to reality!
Region’s most comprehensive staff of exercise physiologists, sports counselors, certified strength and conditioning coaches, and physical therapists, all assembled in one facility and acting as a Team.

No other facility in the area has the quality of rehab equipment we do. State of the Art rehabilitation equipment including the areas only Hydroworx underwater treadmill and the Core Spinal Fitness System.

A: Our goal is to make your time with us as comfortable and productive as possible. You should plan to arrive a little early-approximately 10 to 15 minutes before your appointment time. Check the back of your prescription for our location map. You may want to call the clinic for specific driving instructions from home or work if you not familiar with the area.

Q: On my initial PT visit, what should I bring with me?

A: For your first visit you will need your insurance information, any referral information provided by your physician, or any paperwork that would assist the staff in initiating your care. If you have any operative reports, MRI or special test results, medication lists or other pertinent medical information, please bring it along as well, but they are not necessary. Additionally, if you are utilizing any type of brace, splint, or crutches, those should come with you

Q: What should I wear?

A: In general, wear comfortable loose-fitting clothing to therapy. You should present with non-constricting clothing that will allow for examination/treatment of the involved area. If we need to examine the lower extremities, wear or bring shorts. If we need to examine your shoulder, please bring or wear a sleeveless shirt.
 You can bring clothing with you if you need to change here. If you are referred   for aquatic therapy, please bring your bathing suit and a change of dry clothing.

Q: How long will my visits last?

A: Your first visit will involve a thorough history and evaluation to assure that our therapists gather all the information needed to design an effective treatment plan. So please schedule at least 1 to 1 1/2 hours.
Following your first visit, your therapist will communicate with you and your physician regarding your treatment plan.

Q: What is my responsibility in therapy?

A: You are our partner in your recovery. Your therapist cannot do it without you! We ask that all patients and clients cooperate by following through with their home exercise programs and instructions, as this is extremely important in expediting your recovery. Please help us to help YOU.

Q: What types of treatment may I receive?

A: The treatments you receive will depend on what the physical therapist finds in the examination/evaluation. Our treatment programs include coordination among all individuals involved in your care including your physician, rehab nurse, case manager, or other healthcare provider. Detailed communication is necessary to ensure a good exchange of information, thorough documentation of the care and services provided, and instruction to you and others involved in your care to promote and optimize your health. Your treatment plan will include the latest procedures and techniques available in rehabilitation. We offer a comprehensive treatment plan performed by highly qualified staff. Many of our staff members possess expertise in a sub-specialty, which affords the patient with the highest level of care possible.

Our therapists use a hands-on approach in conjunction with specific modalities as needed. The most commonly used therapeutic procedures/modalities are: ultrasound, ionotophoresis, e-stim, heat packs, cold packs and traction.

Q: What if I have an increase in symptoms?

A: If you have increased symptoms please notify your therapist. We welcome open communication between the therapist and patient as we work as a team to help promote your health and recovery. It is very important that you communicate your symptoms to the therapist in order for your program to be customized to your particular condition and your particular response to treatment. Please notify your therapist of your response to treatment immediately. If you are not in the clinics but require advise regarding your response to treatment please call our office and your therapist will be happy to assist you. We request that you do not base your response to treatment on one particular session, but instead understand that your therapist may need to adjust your program as needed based on your response.